FAQ

The world is speedily being converted into a global city where online shopping will have a major chunk of its success. Within the last 3 years, there has been a rapid growth in the online shopping sector and most of the businesses are now moving to the online phase seeing its charm and future endeavors. Conclusively, online shopping is safe from all aspects and can be relied upon.

We have made it very easy and user friendly for everyone. It’s as simple as ABC. Just browse the site, select a product, add that into the cart after selecting the attributes i.e. size, color and then place the order. That will take you to the checkout page where your address is required and on clicking on place order, you order would have been placed and you will get an email confirmation about that.

For this you will have to contact the support team at 0321 9615515, provide your order number & we will cancel/change your order at your accord.

As your order has been shipped, you will get a tracking code via email that can be used to track your parcel anytime at https://www.mrjeans.com.pk/track-your-order.

That’s not mandatory & you can check out as a guest. If you need regular updates around the new releases and offers, you should subscribe via email or create an account to avail all kind of discounts and offers.

We make sure that the parcel is on its way within 24 hours after the order is placed and rest the travel duration that takes days to reach you. Most probably a parcel takes no longer than 3-4 working days no matter how far is the shipping destination.

We have fast shipping options that make sure that your parcels are never delayed and reach you on time in proper packing and surety.

We are currently working on Cash on Delivery method and very soon there will be Credit Card, Debit Card and local payment methods integrated to the site for making this thing more convenient.

Not yet but an international shipping module will be added to our website very soon. We are working on this domain and will announce this good news to our international customers very soon.

According to policy, customers can not open the parcel before full payment. if you have any problem with your purchase, we have 15 days return and exchange policy.

Our sales staff loves to help you 24/7
Phone Support: 0343 7123123
E-Mail Support: orders@mrjeans.com.pk